Answers to common account, schedule, notification, and security questions.
Session expiry, browser updates, or cookie resets can require re-authentication.
Yes, but sign out first before switching accounts to avoid profile mix-ups.
Verify your account email and that you signed up through the same student program link.
When your district or class schedule is updated in the app; refresh if stale.
Special events or block rotations may appear; check app announcements for details.
Confirm local schedule setting and app sync status; if still missing, contact support with exact block/date.
Usually yes if push permission is active and subscription remains valid.
Permission revocation, subscription expiry, or device/browser policy changes.
District or class administrators update it; as a student, follow your current schedule group.
No. Students can view schedules and request updates through support channels.
Data is scoped by school/account permissions and role-based access rules.
Yes, if you sign out and avoid storing credentials on shared devices.
If your question is not covered, visit our help page or contact support directly.
