Support Overview
This site provides self-service student documentation in four categories:
- Getting Started
- Daily schedule workflows
- Notifications and offline
- Troubleshooting and FAQ
What You Will Find
- Step-by-step setup instructions
- Clear explanations of core features
- Common daily workflows
- Troubleshooting guides
- FAQ and escalation guidance
- Documentation and product changelog references
Who This Is For
- Students checking schedules, blocks, and reminders
- Internal support teams handling documentation and help requests
- Anyone using Blockly apps through the student portal (no direct school management portal access required)
How To Use This Site
- Start with Getting Started if you are new.
- Use Account and Authentication for login/access issues.
- Use Core Features and Workflows for daily usage.
- Check Troubleshooting before opening support tickets.
- Use FAQ for quick answers.
Scope
This documentation site is intentionally focused on:
- Support
- Docs
- Changelog
- FAQ